Playful Pups Retreat is proud to be certified and affiliated with the following industry-leading pet care organizations.

Certified Professional Animal Care Operator (CPACO)

The Certified Professional Animal Care Operator designation is awarded to those who have successfully completed the independent testing and certification program available through the Professional Animal Care Certification Council (PACCC). The purpose of the CPACO program is to elevate professional standards, recognize individuals who demonstrate the knowledge essential for the care of animals, and help employers identify skilled, knowledgeable animal care operators. Playful Pups Retreat is currently the only pet care facility in the state of PA to hold the CPACO certification.

Dog Gurus Member

The Dog Gurus is the #1 pet care business consulting and staff-training company! The business owners have 40+ combined years of experience to help pet business owners launch and grow successful businesses.

Member of the Dog Gurus

Dog Gurus Safety Pledge

The Dog Gurus' Safety Pledge includes 10 requirements for safe, off-leash play in your facility. By signing the pledge, we have committed to the safety of all our canine guests and staff.

Dog Gurus Safety Pledge

International Boarding & Pet Services Association (IBPSA), Member

The International Boarding & Pet Services Association is a professional business association that provides business resources, industry expertise, staff education and training, certifications, and legislative support for the pet care services industry. IBPSA Members include the owners and employees of pet boarding and daycare facilities, groomers, dog walkers, pet sitters, veterinarians, trainers, and holistic care pet care providers.

Pro Pet Hero Pet First Aid Training

Our team is certified in pet first aid skills, health care and wellness and well as pet CPR through the Pro Pet Hero Pet first aid training program.

Catch Training Academy

Maria at our Hershey Road location is a certified dog trainer after completing CATCH Canine Trainers Academy's comprehensive dog training program. CATCH Canine Trainer's Academy offers core skills, workshops, masterclasses, and everything else you need to become a successful dog trainer. Maria also owns Full Potential Dog Training and is available for your private training needs. Look her up at

Voted Winner of the LNP Reader’s Choice Award since 2017

We are proud winners of the Lancaster County LNP Reader’s Choice Awards every year since 2017. In 2022 we were the Winner in all three categories, Dog “Kennel”, Dog Daycare and Dog Training.

Lancaster Reader's Choice Winner

Ruffly Speaking, Powered by The Dog Gurus

Ruffly Speaking is unlike anything The Dog Gurus have ever offered because they’re finally putting their expertise and experience in the hands of pet parents all across the world! We are a pawsitive community of pet parents who want to make the world a better place starting with their dogs. Because of this Playful Pups Retreat is proud to partner with Robin and Susan at The Dog Gurus to bring our clients Ruffly Speaking membership program. Click here to learn more, sign up and learn how you can have a better bond with your dog!